Privacy Policy

The responsible party in the sense of the data protection laws is the Board of Directors Oliver Knabe:

Privacy and data management

Use of personal data for the purpose of administering donations

The Forum Ziviler Friedensdienst e.V. collects personal data in the course of online petitions and donation processes that are necessary and required for the purpose of obtaining and administering donations and for the preparation and execution of online petitions. Your address details are processed, for example. We require the address of individuals in order to send our MAGAZINE to donors and interested parties. We also require your address to send you a donation confirmation.

We only use your address details and, with your consent, your telephone number and e-mail address for our donation service and to provide donation information. Where it is clear when data are being collected that such data are not essential (your address, say,) the provision of these data is voluntary.

Use of personal data for the purpose of communication

We assume that you are interested in information about the Forum Ziviler Friedensdienst e.V. if you have ever ordered material from us. If you voluntarily provided us with your e-mail address at that time, we will inform you about new publications and/or new political campaigns by e-mail. We equally assume that you are interested in the work of the Forum Ziviler Friedensdienst e.V. if you have signed a petition. In both cases, we will send you the Forum Ziviler Friedensdienst e.V.’s newsletter. Naturally, in each of these newsletters you have the option of removing yourself from the newsletter mailing list or objecting to any use of your e-mail address.

We assure you that we do not sell, rent or lend your data to any other organisations or trade your address. Should we require assistance from a service provider to send out written information or the MAGAZINE, or for the security of our IT infrastructure, we will naturally conclude a separate agreement on the protection of your privacy with that service provider. In this event, the service provider may only use data for the agreed purpose.

The security of our IT systems is very important to us. For instance, the database for processing data related to our donation service is on a rented server in Germany, separate to the Forum Ziviler Friedensdienst e.V. This server can only be reached by certain segments of the Forum Ziviler Friedensdienst e.V.’s network.

If you have any queries or suggestions with regard to the use of your data, or wish to object to the use of your data for communication purposes, send an e-mail to:

Online services

Collection of general information when you visit our website

When you visit our website, information is collected automatically. That information is:

  • the IP address of the computer being used

  • the URL and name of the page being visited

  • date and time (minute, second) of your visit

  • the accumulated data volume

  • the status of access (successful, page not found, etc.)

  • information about the operating system and browser version of the computer being used

  • the website from which you came to our website

This information is necessary on technical grounds so that we can provide you with the requested website content and is automatically collected when you use the internet.

None of this information can be used to identify you but it does provide details of your connection at the time you visited our website. We do not statistically analyse anonymous information of this kind. This information is anonymised and stored in the Apache log files whereby the last 12 bytes of your IP address are erased before storage. This means that you cannot be identified. At the same time, however, if there is an error query, the reason for the error can still be sought.


As with many other websites, we also use cookies. These are small text files that are transmitted from a server to your hard drive where they are stored. They cannot technically be used to transfer malware.

Cookies provide us with data such as: status of your shopping basket, the browser and operating system being used. On the basis of this information we can make it easier for you to navigate our website, and it allows our web pages to display correctly.

Under no circumstances are these data shared with third parties or associated with personal data.

Naturally, you can also visit our website without cookies. You can instruct your browser to block cookies. Instructions on how to adjust the settings for your given browser are available here:

Please note that if cookies are deactivated, you may not be able to use all the functions of our website.

Analytical tools such as Google Analytics or Piwik

Use of Google Analytics

We use Google Analytics to analyse and optimise website usage.
Google Analytics is a web analysis service operated and provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes website usage data on our behalf.
When you visit our website the data collected include the following:

• pages visited
• your browsing behavior on individual pages
• your approximate location (country and town)
• your IP address
• technical information such as your browser, your internet service provider, your end device and your screen resolution
• the page from which you were referred to us (i.e. the website you visited before you came to ours)

These data are transferred to a Google server in the USA whereby Google complies with the data protection provisions of the EU-US Privacy Shield Framework.

Google Analytics stores cookies on your web browser for a period of two years from your last visit. These cookies contain a randomly-generated user ID with which you will be recognized on your future visits to our website. The recorded data are stored together with the randomly-generated user ID, enabling the analysis of pseudonymised user profiles. Other data are stored indefinitely in aggregate form.

SSL encryption

To protect the security of your data when it is transferred we use encryption procedures that correspond with the latest technology (here: SSL over HTTPS). An unencrypted request that is sent to our server is automatically transferred to an encrypted channel.


When you subscribe to our newsletter, the data you provide to us will be used exclusively for this purpose. Subscribers may be informed by e-mail about issues relevant to the service or to registration. This may include changes to the newsletter offering, the e-mail for double opt-in, or other technical matters.

So that the newsletter can be sent to you, we require a valid e-mail address. To ensure that the newsletter subscription really came from the given owner of an e-mail address, we use what is known as a double opt-in procedure. We record a newsletter subscription by sending you a confirmation e-mail requesting a response. We record this answer e-mail. Your subscription only becomes active after we have received your answer e-mail. We only collect other data on a voluntary basis so that, say, we can address you correctly by name in the newsletter. These data are not shared with third parties and are used exclusively to send you our newsletter.

You can at any time and in any newsletter withdraw your consent to the storage of your data and their use for sending you our newsletter. Each newsletter contains a corresponding link. You can also withdraw your consent at any time by telephone or by getting in touch with us using the contact option shown at the end of this Privacy Policy.

Contact form

If you contact us using the contact form, by e-mail or by telephone, the data you share with us will be used to process your request or for possible follow-on requests.

Embedded YouTube videos

YouTube videos are embedded in some of our web pages. The operator of the corresponding plugin is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a page containing the YouTube plugin, a connection is created to the YouTube servers. YouTube is informed about which pages you are currently viewing. If you are logged in to your YouTube account, YouTube can associate your surfing with your account. You can prevent this by logging out of your YouTube account before visiting our website or by surfing anonymously.

When you click on a YouTube video, the provider places cookies that deliver information about user behaviour. To prevent this, you can block cookies in your browser.

For more information about privacy at YouTube, please refer to the provider’s Privacy Policy:

Social Plugins

We do not use any social plugins for this website.

Your rights to information, rectification, blocking and erasure and your right to object

Erasure and/or blocking of data

We adhere to the principles of data reduction and data economy. We only store your personal data for as long as required by the diverse statutory retention periods or to achieve the purposes set out here. Once the respective purpose has been achieved and/or the retention periods have elapsed, the data are automatically blocked or erased in compliance with the statutory provisions.

We advise you that you have the right at any time to obtain information on the personal data we have stored about you. You also have the right to block that data where this does not conflict with the required storage of data for business transactions, and the right to have your personal data erased. In this connection please contact our Data Protection Officer Simone Wichterich at

So that data can be blocked at any time, these data must be stored in a lock file for control purposes. You can also request the erasure of the data provided that no statutory archiving obligation exists. Where such an obligation exists, we will block your data on request.

You can request rectifications or withdraw your consent with future effect by notifying us accordingly.

Amendments to our Privacy Policy

Future developments or legislation may make it necessary to amend this Privacy Policy. We always post amendments here and recommend that you visit this page from time to time.

Data Protection Officer

If you have any queries about data protection, please send us an e-mail or contact our Data Protection Officer Simone Wichterich directly: